Privacy Policy

Bill & Paul’s Sporthaus respects your privacy and is committed to protecting your personal information.

Information We Collect

When you place an order online, we may collect the following information from you and, if applicable, from the person receiving the purchase:

• Name
• Address
• Phone number
• Email address
• Payment information

We use this information only to process orders, provide customer service, communicate with you about your purchases, and improve your shopping experience.

Security of Your Information

To help prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have implemented appropriate physical, electronic, and managerial safeguards to protect the information we collect online.

For example, we protect your personal information during transmission by using Secure Sockets Layer (SSL) encryption technology.

When confirming an order, we display only the last five digits of your credit card number. The full credit card number is transmitted securely to the appropriate payment processor during order processing.

It is important that you protect against unauthorized access to your password and computer. Please sign off when using a shared computer.

Mobile and Wireless Access

You may access billandpauls.com from a mobile or wireless device. When using a mobile device or wireless network, your carrier or network administrator may have access to your personal information. Please review your carrier’s privacy policy for more information.

SMS and MMS Messaging

If you provide your phone number and opt in to receive text messages from Bill & Paul’s Sporthaus, you may receive SMS or MMS messages related to:

• Order confirmations and shipping updates
• Customer service communications
• Promotional offers and marketing messages
• Cart reminder messages

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at customerservice@billandpauls.com.

We may use third-party messaging platforms, such as Klaviyo, to send SMS communications on our behalf.

SMS opt-in data and consent will not be sold or shared with third parties for marketing purposes.

Abandoned Cart Tracking

Bill & Paul’s website uses cookies and similar technologies to help keep track of items you place in your shopping cart, including when you abandon your cart.

This information may be used to determine when to send cart reminder messages by SMS or email.

Cookies and Website Tracking

We use cookies and similar technologies to:

• Remember items in your shopping cart
• Improve website functionality
• Analyze site traffic and usage
• Personalize your shopping experience

You may adjust your browser settings to disable cookies if you prefer, although doing so may affect certain website features.

Profiling and Personalized Recommendations

We may use automated processing of customer data, commonly referred to as profiling, to improve your shopping experience.

This may include analyzing:

• Shopping behavior
• Browsing activity
• Purchase history
• Product preferences

This information helps us provide:

• Personalized product recommendations
• Relevant promotions and marketing communications
• Improved website experiences

Our profiling practices are designed to improve shopping relevance and efficiency.

Third-Party Service Providers

We may share your information with trusted service providers that help us operate our business and website, including:

• Payment processors
• Shipping carriers
• Email and SMS marketing platforms
• Website analytics providers
• Customer support tools

These service providers are given access only to the information necessary to perform their services.

Text messaging opt-in data and consent will not be sold or shared with third parties for marketing purposes.

Children's Privacy

Bill & Paul’s Sporthaus does not knowingly collect or solicit personal information from children under the age of 16.

If you believe we have collected information from a child under 16, please contact us at customerservice@billandpauls.com so that we may remove the information.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request that we limit or stop certain uses of your data

To submit a privacy request, please contact us at:

customerservice@billandpauls.com

We reserve the right to decline or charge a reasonable fee for requests that are excessive, repetitive, or unfounded, as permitted by applicable law.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of internet transmission or electronic storage is completely secure.

International Visitors

Our website is hosted in the United States and is intended for visitors located within the United States. If you access the website from outside the United States, your information may be transferred to and processed in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page and will become effective immediately upon posting.

We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Bill & Paul’s Sporthaus
Email: customerservice@billandpauls.com
Website: billandpauls.com

Last Updated: March 6, 2026